A conversational AI agent has arrived that allows users to instantly resolve questions while watching video ads. Based on the ...

Salesforce Inc. is launching a new prepackaged artificial intelligence agent for customer service, enabling organizations to build and deploy AI agents quickly. Today Salesforce announced Help Agent, ...

Air India has expanded its Agentforce initiative to automate complex customer service workflows, significantly reducing ...

New agentic solution enables businesses like Kroger, Lowe's, Papa Johns, and Woolworths to create experiences that shift from simple conversations to active problem solving Today, customers expect a ...